Logo

What are you looking for?

Two-factor authentication (2FA)

Dashboard

Two-factor authentication (2FA)

Enabling Two-factor authentication (2FA)

Last updated on 18 Sept, 2026

Two-factor authentication (also referred to as Multi-factor authentication, or MFA) strengthens your account security by requiring a second code in addition to your login password. This code can be obtained in two ways:

  • By Email: you receive a unique code with each login

  • Via an authenticator app: the app generates a TOTP (Time-based One Time Password)

Do not share the two-factor authentication code with anyone!

Configuration

Go to the My account > My profile tab, then click Modify in the Authentication section.

image.png

Then select the 2FA method of your choice (Email or Authenticator app).

Email

Once you have selected Email as your 2FA method, you will receive an email with a unique code each time you log in:

image.pngimage.png

Authenticator app

To set up an authenticator app, follow the instructions and scan the QR code from your app. The app automatically decodes the parameters to apply and then generates a rotating code.

You will then need to enter the code generated by your app to confirm that it is correctly configured.

Manual configuration

If you want to use an app on your computer, or are unable to scan the QR code, you can manually configure your app by entering the displayed Key.

image.png

The TOTP algorithm settings are as follows:

  • Type: TOTP / Time-based

  • Algorithm / hash function: SHA-1

  • Time interval: 30 seconds

  • Code length: 6 digits

Note that some apps may require you to remove the spaces from the Key, otherwise they may generate an invalid code.

Do not share this Key with anyone!

Did you find this article helpful?
Previous

Smart Rate Limiting (SRL) & DDOS protection

Next